Discipline makes Daring possible

  • Two books
    Two books
    By Kirsten Gibbs on June 26, 2019
    Two books for thinking different
  • Reification
    Reification
    By Kirsten Gibbs on June 25, 2019
    Other models are available.
  • Learned carelessness
    Learned carelessness
    By Kirsten Gibbs on June 24, 2019
    We've all been there - somewhere 'the satnav took us'.
  • Evolution
    Evolution
    By Kirsten Gibbs on June 21, 2019
    Why do I need good people if I have process? - Evolution.
  • Detachment
    Detachment
    By Kirsten Gibbs on June 20, 2019
    Why do I need process if I have good people? Detachment.
  • Responsibility
    Responsibility
    By Kirsten Gibbs on June 19, 2019
    Why do I need process if I have good people? Responsibility
  • Emotion
    Emotion
    By Kirsten Gibbs on June 18, 2019
    Why do I need process if I have good people? Emotion.
  • Memory
    Memory
    By Kirsten Gibbs on June 17, 2019
    Why do I need process if I have good people?  Memory.
  • Persuasion
    Persuasion
    By Kirsten Gibbs on June 14, 2019
    All marketing is designed to invoke action. 
  • Bananarama
    Bananarama
    By Kirsten Gibbs on June 13, 2019
    "It's not what you do, it's the way that you do it.  That's what gets results." I disagree.
  • Browsers welcome
    Browsers welcome
    By Kirsten Gibbs on June 12, 2019
    Desperation is not a good look.
  • Spoiled
    Spoiled
    By Kirsten Gibbs on June 11, 2019
    Even the best-designed customer experience can let you down, if you get a detail wrong.
  • Machine-readable humans - is that a good thing?
    Machine-readable humans - is that a good thing?
    By Kirsten Gibbs on June 10, 2019
  • Pipes
    Pipes
    By Kirsten Gibbs on June 7, 2019
    It pays to keep things flexible.
  • Flows
    Flows
    By Kirsten Gibbs on June 6, 2019
    If you want to minimise leaks and maximise the resources you collect, design your pipes to achieve that.
  • Resources (again)
    Resources (again)
    By Kirsten Gibbs on June 5, 2019
    Resources - how do they get here? That's the question.
  • Lifestyle
    Lifestyle
    By Kirsten Gibbs on June 4, 2019
    In defense of 'lifestyle' businesses.
  • Connection
    Connection
    By Kirsten Gibbs on June 3, 2019
    'Stuff' is a poor substitute for what people really want - autonomy, mastery, agency, purpose and above all connection.
  • Resources
    Resources
    By Kirsten Gibbs on May 31, 2019
    The dashboard isn't the system.
  • Process
    Process
    By Kirsten Gibbs on May 30, 2019
    People are ambivalent about 'process'.