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Nobody expects
Posted by Kirsten Gibbs on December 4, 2018
.. to get a complaint.
But you will.
How you handle it can make all the difference to your reputation as a business.
So, put together a really excellent ‘Handle Complaints’ process, and train every single person in your team to use it.
Download our free e-book on what good looks like to find out more.
And remember, all feedback is good.
I’d welcome yours.