Nobody expects

Posted by Kirsten Gibbs
Last updated 4th December 2018
reading time

  • .. to get a complaint.

    But you will.

    How you handle it can make all the difference to your reputation as a business.

    So, put together a really excellent ‘Handle Complaints’ process, and train every single person in your team to use it.

    Download our free e-book on what good looks like to find out more.

    And remember, all feedback is good.

    I’d welcome yours.

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