Feedback

Posted by Kirsten Gibbs on February 25, 2019

  • A complex evolving system, such as a planet, an ecosystem or a business, learns through feedback.

    That means at least 4 things:

    • There has to be room within the ‘normal process’ for variation.

    • There has to be a way of recognising repeated variations that should be part of the normal process.

    • There has to be a way of quickly and easily capturing these into the new ‘normal process’.

    • There has to be enough ‘slack’/redundancy in the whole system to make the first 3 possible and practical.

    Without these, a system fossilises, becomes irrelevant and ultimately dies.

    Thanks to Seth Godin for the prompt.

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