Posted by Kirsten Gibbs
Last updated 6th August 2019
reading time
Good feedback is:
Feedback is good when it tells the recipient something about the process, because the process is what you have to change to improve the result.
Feedback is even better if it can come from the process itself, because then the person running the process has autonomy as well as responsibility.
A cattle-prod, physical or emotional, isn't feedback. It's just bullying.
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