What makes a good Process? Responsibility and Resources

Posted by Kirsten Gibbs on July 17, 2019
  • A good process is managed by a single role from start to finish.  Other roles may be involved, but only one is responsible for ensuring the desired outcome is reached.

    A good process also ensures that everything needed to run the process is available at the right time.

    With clear responsibilities and no need to scrabble around for resources, everyone can get on with the job – of delivering on promises.

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