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What makes the best process? Everyone.

Posted by Kirsten Gibbs
Last updated 22nd July 2019
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  • The best process is one that everyone will use and improve of their own accord, because it helps them to achieve what they want:

    • Agency – to make their own ‘me-shaped’ dent in the universe.
    • Mastery – to learn and master new skills.
    • Autonomy – to be free to choose how they make their dent.
    • Purpose – to do this for something bigger than themselves, that has meaning beyond the sale.
    • Community – to do all this with ‘people like us’.

    The easiest way to achieve that is to involve them in its design, right from the start.

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