Posted by Kirsten Gibbs
Last updated 9th September 2019
reading time
Nature loves variation.
Small errors, mishaps and mistakes make a species stronger, not weaker. They make the system antifragile.
Fine china does not love variation. Even the smallest of mishaps can cause irrecoverable damage.
If you want a business that lasts, its better to design it to be more of a system than a dinner service.  But that doesn't mean formless.
Build a strong core of values, purpose and ethos, embodied in simple high-level processes that describe 'what' not 'how', and you too can get to love variation.
And variation is what leads to evolution.
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