Posted by Kirsten Gibbs
Last updated 23rd November 2020
reading time
We don't know what we don't know.  Neither do we know what our clients and colleagues don't know.  And we often take for granted the things we do know.
So, a useful thing to do every day might be to ask:
"What do I take for granted that I know, that the people I serve don't or may not know?  Â
How could I best share that?
It's a ripple in a pond, but who knows where it might end up?
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