Posted by Kirsten Gibbs
Last updated 6th March 2023
reading time
What's the smallest step you could take to get started on your Customer Experience Score?
Try this:
Repeat until you have a section of your Customer Experience Score that can be run reliably by anyone who needs to.
*If you plan to outsource the job to another business, get a friend/fellow business owner to help you do this, then hand over the finished Score as part of your specification for the supplier.
Tips:
And for the visually minded:
Even a little bit of Discipline makes Daring possible.
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