Customer Experience OurScore

  • From dictatorship to democracy in a single generation
    By Kirsten Gibbs on October 20, 2023
    From dictatorship to democracy in a single generation
  • Taking ownership
    By Kirsten Gibbs on October 16, 2023
    Taking ownership
  • Why Muri matters
    By Kirsten Gibbs on October 11, 2023
    Why Muri matters
  • Never be afraid to write down the OurScore for your business.
    By Kirsten Gibbs on September 14, 2023
    Never be afraid to write down the OurScore for your business.
  • What is this thing we call ‘The Boss’? The Monster’s view.
    By Kirsten Gibbs on September 11, 2023
    What is this thing we call ‘The Boss’? The Monster’s view.
  • Moving on
    By Kirsten Gibbs on September 5, 2023
    Moving on
  • Lynchpin – from the other side
    By Kirsten Gibbs on September 1, 2023
    Lynchpin – from the other side
  • Lynchpin
    By Kirsten Gibbs on August 31, 2023
    Lynchpin
  • Daring
    By Kirsten Gibbs on August 30, 2023
    Daring
  • The sweet spot
    By Kirsten Gibbs on August 23, 2023
    The sweet spot
  • The Disappearing Bosses Club
    By Kirsten Gibbs on August 22, 2023
    The Disappearing Bosses Club
  • Between 3 and 300
    By Kirsten Gibbs on August 17, 2023
    Between 3 and 300
  • Letting go of the tiger
    By Kirsten Gibbs on August 16, 2023
    Letting go of the tiger
  • Who do you know that’s suffering from ‘Founder’s Syndrome’?
    By Kirsten Gibbs on August 15, 2023
    Who do you know that’s suffering from ‘Founder’s Syndrome’?
  • A reminder
    By Kirsten Gibbs on August 13, 2023
    A reminder
  • I never thought I’d say this…
    By Kirsten Gibbs on August 9, 2023
    I never thought I’d say this…
  • Where this blog title came from
    By Kirsten Gibbs on August 8, 2023
    Where this blog title came from
  • Express yourself
    By Kirsten Gibbs on August 7, 2023
    Express yourself
  • They are not you
    By Kirsten Gibbs on August 4, 2023
    They are not you
  • What if it works?
    By Kirsten Gibbs on August 2, 2023
    What if it works?