Customer Experience OurScore

  • What if it was never about the things?
    By Kirsten Gibbs on November 29, 2022
    What if it was never about the things?
  • How to do big business with a tiny company
    By Kirsten Gibbs on November 22, 2022
    How to do big business with a tiny company
  • After the complaint
    By Kirsten Gibbs on November 16, 2022
    After the complaint
  • Why running a business is hard, and how to make it easier
    By Kirsten Gibbs on November 15, 2022
    Why running a business is hard, and how to make it easier
  • Human Feedback 2 – complaints
    By Kirsten Gibbs on November 9, 2022
    Human Feedback 2 – complaints
  • Dividends
    By Kirsten Gibbs on November 8, 2022
    Dividends
  • Running repairs
    By Kirsten Gibbs on November 7, 2022
    Running repairs
  • Delegating care
    By Kirsten Gibbs on November 1, 2022
    Delegating care
  • Keeping it personal
    By Kirsten Gibbs on October 25, 2022
    Keeping it personal
  • Dogma
    By Kirsten Gibbs on October 3, 2022
    Dogma
  • Anarchy
    By Kirsten Gibbs on September 27, 2022
    Anarchy
  • Magical thinking
    By Kirsten Gibbs on September 22, 2022
    Magical thinking
  • Hard work
    By Kirsten Gibbs on September 21, 2022
    Hard work
  • Disorder
    By Kirsten Gibbs on September 16, 2022
    Disorder
  • Planning
    By Kirsten Gibbs on September 2, 2022
    Planning
  • Re-creation
    By Kirsten Gibbs on August 31, 2022
    Re-creation
  • In your head, in the world
    By Kirsten Gibbs on August 30, 2022
    In your head, in the world
  • Legacies
    By Kirsten Gibbs on August 23, 2022
    Legacies
  • Confusions
    By Kirsten Gibbs on August 22, 2022
    Confusions
  • Keep it simple, stupid
    By Kirsten Gibbs on August 16, 2022
    Keep it simple, stupid