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Customer Experience

  • An opportunity
    By Kirsten Gibbs on September 6, 2022
    An opportunity
  • How much value you create
    By Kirsten Gibbs on August 4, 2022
    How much value you create
  • How people feel about how you do it
    By Kirsten Gibbs on August 3, 2022
    How people feel about how you do it
  • A thought…
    By Kirsten Gibbs on July 28, 2022
    A thought…
  • That Question
    By Kirsten Gibbs on July 25, 2022
    That Question
  • ‘Sorry’ is never enough
    By Kirsten Gibbs on July 14, 2022
    ‘Sorry’ is never enough
  • Some more thoughts on packaging – Function
    By Kirsten Gibbs on July 6, 2022
    Some more thoughts on packaging – Function
  • Reinventing the wheel
    By Kirsten Gibbs on July 5, 2022
    Reinventing the wheel
  • Radical minimalism
    By Kirsten Gibbs on June 10, 2022
    Radical minimalism
  • Approaching equilibrium
    By Kirsten Gibbs on May 11, 2022
    Approaching equilibrium
  • Remember that you have a voice
    By Kirsten Gibbs on May 10, 2022
    Remember that you have a voice
  • The scientific method
    By Kirsten Gibbs on April 27, 2022
    The scientific method
  • Instinct
    By Kirsten Gibbs on April 26, 2022
    Instinct
  • Just in time
    By Kirsten Gibbs on April 20, 2022
    Just in time
  • You’re welcome!
    By Kirsten Gibbs on April 19, 2022
    You’re welcome!
  • What this hooey is all about
    By Kirsten Gibbs on April 7, 2022
    What this hooey is all about
  • The entertainers and the sinking cruise ship
    By Kirsten Gibbs on April 6, 2022
    The entertainers and the sinking cruise ship
  • The equality of unequals
    By Kirsten Gibbs on April 4, 2022
    The equality of unequals
  • Hairy
    By Kirsten Gibbs on April 1, 2022
    Hairy
  • The next step
    By Kirsten Gibbs on March 31, 2022
    The next step
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