Discipline makes Daring possible

  • Spoiled
    By Kirsten Gibbs on June 11, 2019

    Even the best-designed customer experience can let you down, if you get a detail wrong.

    Spoiled
  • Machine-readable humans - is that a good thing?
    By Kirsten Gibbs on June 10, 2019
    Machine-readable humans - is that a good thing?
  • Pipes
    By Kirsten Gibbs on June 7, 2019

    It pays to keep things flexible.

    Pipes
  • Flows
    By Kirsten Gibbs on June 6, 2019

    If you want to minimise leaks and maximise the resources you collect, design your pipes to achieve that.

    Flows
  • Resources (again)
    By Kirsten Gibbs on June 5, 2019

    Resources - how do they get here? That's the question.

    Resources (again)
  • Lifestyle
    By Kirsten Gibbs on June 4, 2019

    In defense of 'lifestyle' businesses.

    Lifestyle
  • Connection
    By Kirsten Gibbs on June 3, 2019

    'Stuff' is a poor substitute for what people really want - autonomy, mastery, agency, purpose and above all connection.

    Connection
  • Resources
    By Kirsten Gibbs on May 31, 2019

    The dashboard isn't the system.

    Resources
  • Process
    By Kirsten Gibbs on May 30, 2019

    People are ambivalent about 'process'.

    Process
  • Significance
    By Kirsten Gibbs on May 29, 2019

    Change is a numbers game.

    Significance
  • Black and White
    By Kirsten Gibbs on May 28, 2019

    Beware the lure of simplicity.

    Black and White
  • Protection
    By Kirsten Gibbs on May 24, 2019

    As every Chelsea gardener knows, the best way to protect your garden from wind is not a solid wall or fence, but a permeable barrier...

    Protection
  • Comfort
    By Kirsten Gibbs on May 23, 2019

    "Most of us like things to stay the same, we seek order and predictability."Except that's not really true is it?   Otherwise we'd still be wearing crinolines.

    Comfort
  • Freedom/Order
    By Kirsten Gibbs on May 22, 2019

    We seek order and predictability.   We fear that loosening control will lead to too much fluctuation and eventually chaos, but if you're in it for the long term, the opposite is true.

    Freedom/Order
  • Autopoiesis
    By Kirsten Gibbs on May 21, 2019

    I'm still recognisably the person I was 20 years ago. How self-organising systems evolve.

    Autopoiesis
  • Accumulations
    By Kirsten Gibbs on May 20, 2019

    The driving force of capitalism is, unsurprisingly, the accumulation of capital. But what else do we pile up through our businesses?

    Accumulations
  • Processes, procedures, workflows
    By Kirsten Gibbs on May 17, 2019

    To live the story, everyone needs to understand the story.

    Processes, procedures, workflows
  • Oh no! What have I done?
    By Kirsten Gibbs on May 16, 2019

    ..I thought, as the Head of Research completed his 20 minute rant on why he hated the IT department; how he thought we were all a waste of space and how he would only use us because he had no choice.

    Oh no! What have I done?
  • Metamorphosis
    By Kirsten Gibbs on May 15, 2019

    Finally, it seems, technology can enable accountants to transform themsleves into what they and most of their clients want them to be -

    Metamorphosis
  • Productivity
    By Kirsten Gibbs on May 14, 2019

    Books updated per labour hour. VAT Returns filed per labour hour. Annual Accounts filed per labour hour. ...

    Productivity