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  • From dictatorship to democracy in a single generation
    By Kirsten Gibbs on October 20, 2023
    From dictatorship to democracy in a single generation
  • Taking ownership
    By Kirsten Gibbs on October 16, 2023
    Taking ownership
  • 10 good reasons to disappear from your business
    By Kirsten Gibbs on September 12, 2023
    10 good reasons to disappear from your business
  • What is this thing we call ‘The Boss’? The team’s view.
    By Kirsten Gibbs on September 8, 2023
    What is this thing we call ‘The Boss’? The team’s view.
  • Two heads are better than one
    By Kirsten Gibbs on September 6, 2023
    Two heads are better than one
  • Moving on
    By Kirsten Gibbs on September 5, 2023
    Moving on
  • Letting go of the tiger
    By Kirsten Gibbs on August 16, 2023
    Letting go of the tiger
  • What if it works?
    By Kirsten Gibbs on August 2, 2023
    What if it works?
  • A tool for thinking
    By Kirsten Gibbs on June 21, 2023
    A tool for thinking
  • Why create a Customer Experience Score?
    By Kirsten Gibbs on May 18, 2023
    Why create a Customer Experience Score?
  • Adjusting the system 3 – refining the Score
    By Kirsten Gibbs on April 28, 2023
    Adjusting the system 3 – refining the Score
  • Getting ahead
    By Kirsten Gibbs on April 14, 2023
    Getting ahead
  • Sellers beware
    By Kirsten Gibbs on April 13, 2023
    Sellers beware
  • Anarchy
    By Kirsten Gibbs on September 27, 2022
    Anarchy
  • What makes me angry
    By Kirsten Gibbs on September 23, 2022
    What makes me angry
  • An offer
    By Kirsten Gibbs on September 1, 2022
    An offer
  • Legacies
    By Kirsten Gibbs on August 23, 2022
    Legacies
  • By accident or design?
    By Kirsten Gibbs on August 18, 2022
    By accident or design?
  • Are you building to sell or to last?
    By Kirsten Gibbs on August 17, 2022
    Are you building to sell or to last?
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