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  • Erosion
    By Kirsten Gibbs on June 19, 2023
    Erosion
  • Blackmail – the new business model?
    By Kirsten Gibbs on May 17, 2023
    Blackmail – the new business model?
  • Services
    By Kirsten Gibbs on April 17, 2023
    Services
  • Human Feedback 2 – complaints
    By Kirsten Gibbs on November 9, 2022
    Human Feedback 2 – complaints
  • An opportunity
    By Kirsten Gibbs on September 6, 2022
    An opportunity
  • Why try to be a unicorn when you can be a zebra?
    By Kirsten Gibbs on July 27, 2022
    Why try to be a unicorn when you can be a zebra?
  • ‘Sorry’ is never enough
    By Kirsten Gibbs on July 14, 2022
    ‘Sorry’ is never enough
  • Almost impossible
    By Kirsten Gibbs on March 30, 2022
    Almost impossible
  • Blame
    By Kirsten Gibbs on February 15, 2022
    Blame
  • Early learning
    By Kirsten Gibbs on January 31, 2022
    Early learning
  • Not worth a candle
    By Kirsten Gibbs on December 14, 2021
    Not worth a candle
  • Saying it better than I can
    By Kirsten Gibbs on December 2, 2021
    Saying it better than I can
  • Our greatest tool
    By Kirsten Gibbs on October 25, 2021
    Our greatest tool
  • Cheating on your best clients
    By Kirsten Gibbs on October 7, 2021
    Cheating on your best clients
  • 700
    By Kirsten Gibbs on September 20, 2021
    700
  • Start from where they are
    By Kirsten Gibbs on September 17, 2021
    Start from where they are
  • Look behind
    By Kirsten Gibbs on July 22, 2021
    Look behind
  • Empathy comes before logic
    By Kirsten Gibbs on May 21, 2021
    Empathy comes before logic
  • Superficiality
    By Kirsten Gibbs on May 5, 2021
    Superficiality
  • Rescuing babies
    By Kirsten Gibbs on April 21, 2021
    Rescuing babies
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