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Systems Thinking

  • Dead space
    By Kirsten Gibbs on May 22, 2023
    Dead space
  • The point about a Score
    By Kirsten Gibbs on May 19, 2023
    The point about a Score
  • Why create a Customer Experience Score?
    By Kirsten Gibbs on May 18, 2023
    Why create a Customer Experience Score?
  • Keeping it simple
    By Kirsten Gibbs on May 16, 2023
    Keeping it simple
  • Negotiated joining
    By Kirsten Gibbs on May 15, 2023
    Negotiated joining
  • This weekend’s book
    By Kirsten Gibbs on May 12, 2023
    This weekend’s book
  • Learning by doing
    By Kirsten Gibbs on May 11, 2023
    Learning by doing
  • Roles
    By Kirsten Gibbs on May 10, 2023
    Roles
  • Dancing with chaos
    By Kirsten Gibbs on May 9, 2023
    Dancing with chaos
  • The cat’s out of the bag
    By Kirsten Gibbs on May 3, 2023
    The cat’s out of the bag
  • Order with feeling
    By Kirsten Gibbs on May 2, 2023
    Order with feeling
  • Adjusting the system 3 – refining the Score
    By Kirsten Gibbs on April 28, 2023
    Adjusting the system 3 – refining the Score
  • Dig deeper
    By Kirsten Gibbs on April 27, 2023
    Dig deeper
  • Unicorns
    By Kirsten Gibbs on April 25, 2023
    Unicorns
  • Adjusting the system 1 – Props
    By Kirsten Gibbs on April 24, 2023
    Adjusting the system 1 – Props
  • Extrapolating consequences
    By Kirsten Gibbs on April 20, 2023
    Extrapolating consequences
  • What do you do with all that feedback?
    By Kirsten Gibbs on April 19, 2023
    What do you do with all that feedback?
  • The others
    By Kirsten Gibbs on April 18, 2023
    The others
  • Services
    By Kirsten Gibbs on April 17, 2023
    Services
  • Sellers beware
    By Kirsten Gibbs on April 13, 2023
    Sellers beware
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