Discipline makes Daring possible

  • Detachment
    Detachment
    By Kirsten Gibbs on June 20, 2019
    Why do I need process if I have good people? Detachment.
  • Responsibility
    Responsibility
    By Kirsten Gibbs on June 19, 2019
    Why do I need process if I have good people? Responsibility
  • Emotion
    Emotion
    By Kirsten Gibbs on June 18, 2019
    Why do I need process if I have good people? Emotion.
  • Memory
    Memory
    By Kirsten Gibbs on June 17, 2019
    Why do I need process if I have good people?  Memory.
  • Persuasion
    Persuasion
    By Kirsten Gibbs on June 14, 2019
    All marketing is designed to invoke action. 
  • Bananarama
    Bananarama
    By Kirsten Gibbs on June 13, 2019
    "It's not what you do, it's the way that you do it.  That's what gets results." I disagree.
  • Browsers welcome
    Browsers welcome
    By Kirsten Gibbs on June 12, 2019
    Desperation is not a good look.
  • Spoiled
    Spoiled
    By Kirsten Gibbs on June 11, 2019
    Even the best-designed customer experience can let you down, if you get a detail wrong.
  • Machine-readable humans - is that a good thing?
    Machine-readable humans - is that a good thing?
    By Kirsten Gibbs on June 10, 2019
  • Pipes
    Pipes
    By Kirsten Gibbs on June 7, 2019
    It pays to keep things flexible.
  • Flows
    Flows
    By Kirsten Gibbs on June 6, 2019
    If you want to minimise leaks and maximise the resources you collect, design your pipes to achieve that.
  • Resources (again)
    Resources (again)
    By Kirsten Gibbs on June 5, 2019
    Resources - how do they get here? That's the question.
  • Lifestyle
    Lifestyle
    By Kirsten Gibbs on June 4, 2019
    In defense of 'lifestyle' businesses.
  • Connection
    Connection
    By Kirsten Gibbs on June 3, 2019
    'Stuff' is a poor substitute for what people really want - autonomy, mastery, agency, purpose and above all connection.
  • Resources
    Resources
    By Kirsten Gibbs on May 31, 2019
    The dashboard isn't the system.
  • Process
    Process
    By Kirsten Gibbs on May 30, 2019
    People are ambivalent about 'process'.
  • Significance
    Significance
    By Kirsten Gibbs on May 29, 2019
    Change is a numbers game.
  • Black and White
    Black and White
    By Kirsten Gibbs on May 28, 2019
    Beware the lure of simplicity.
  • Protection
    Protection
    By Kirsten Gibbs on May 24, 2019
    As every Chelsea gardener knows, the best way to protect your garden from wind is not a solid wall or fence, but a permeable barrier...
  • Comfort
    Comfort
    By Kirsten Gibbs on May 23, 2019
    "Most of us like things to stay the same, we seek order and predictability."Except that's not really true is it?   Otherwise we'd still be wearing crinolines.