Discipline makes Daring possible

Work-daily musings on people, process and responsible autonomy

  • What does every business owner want?
    By Kirsten Gibbs on March 3, 2020

    A shortcut.

    What does every business owner want?
  • Measuring what really matters
    By Kirsten Gibbs on March 3, 2020

    See?  Accountants can save the world.

    Measuring what really matters
  • Cheap Labour
    By Kirsten Gibbs on March 2, 2020

    A poor substitute for innovation

    Cheap Labour
  • Working to a pattern
    By Kirsten Gibbs on February 27, 2020

    Knowing what's expected helps everyone to get it right.

    Working to a pattern
  • For the want of a nail
    By Kirsten Gibbs on February 27, 2020

    Reliability is everyone's responsibility.

    For the want of a nail
  • Who are you aiming at?
    By Kirsten Gibbs on February 26, 2020

    Its easier to hit a target than a crowd.

    Who are you aiming at?
  • Renewable energy
    By Kirsten Gibbs on February 25, 2020

    Where's your sun?

    Renewable energy
  • Customer experience, service delivery
    By Kirsten Gibbs on February 24, 2020

    Two sides of the same coin

    Customer experience, service delivery
  • The Law of Attraction
    By Kirsten Gibbs on February 21, 2020

    It's not magic.

    The Law of Attraction
  • Lining up
    By Kirsten Gibbs on February 20, 2020

    It helps to have the plans.

    Lining up
  • A productivity problem
    By Kirsten Gibbs on February 19, 2020

    Is it time to re-think the professions?

    A productivity problem
  • The Status Quo
    By Kirsten Gibbs on February 18, 2020

    There's no such thing.

    The Status Quo
  • Measuring doughnuts
    By Kirsten Gibbs on February 17, 2020

    Could this be what we track every day?

    Measuring doughnuts
  • Hitting eyeballs
    By Kirsten Gibbs on February 14, 2020

    Advertising - what is it good for?

    Hitting eyeballs
  • Extending the franchise
    By Kirsten Gibbs on February 13, 2020

    Free your team, free yourself, free your business.

    Extending the franchise
  • Repetition
    By Kirsten Gibbs on February 12, 2020

    Variety is the spice of life.

    Repetition
  • Opportunity wasted
    By Kirsten Gibbs on February 11, 2020

    Remember to include customer experience in your automation.

    Opportunity wasted
  • Growth
    By Kirsten Gibbs on February 10, 2020

    Can it be infinite?

    Growth
  • Externalities
    By Kirsten Gibbs on February 7, 2020

    Time to internalise the externalities.

    Externalities
  • Outbound Triage
    By Kirsten Gibbs on February 5, 2020

    Like charity, interruption management starts at home.

    Outbound Triage