Resources

  • Tip 1: Qualify out non-prospects early
    Tip 1: Qualify out non-prospects early
  • Tip 2: Collect client mini stories and get everyone telling them
  • Tip 3: Collect Frequently Asked Questions
  • Tip 4: Create a ‘Client Set Up’ checklist
  • Tip 5: Support proper conversations with an Aide-Memoire
  • Tip 6: Create an excellent ‘Handle Complaints’ process
  • Tip 7: Keep doing it