Tip 6: Create an excellent ‘Handle Complaints’ process

Tip 6: Create an excellent ‘Handle Complaints’ process

Empathy comes before logic.

In this eBook

  • Be prepared

    Why you should have a process for dealing with complaints.

  • How to handle complaints really well

    The secret to turning a mishap into a success story.

  • Why you should welcome complaints

    And thank the people who make them,

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