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  • Episode 6: Sourdough, Orchestras and Windfarms - how to keep your 'soft stuff' fresh

    In this episode, James and Kirsten discuss keeping ‘the soft stuff’ (your culture, Promise of Value, Employer Brand) fresh, vibrant and relevant.

  • Episode 5: Marshmallows, drills and becoming

    In this episode, James and Kirsten discuss what ‘the soft stuff’ is for a business plus how you define it, and whether it can ever be too late to think about what your ‘soft stuff’ (your Promise of Value or Employer Brand) is.

  • Episode 4: Potholes, foundations and cathedrals. Recruiting and retaining the right people for your business.

    Kirsten and James discuss employer brand and how that affects employee recruitment, employee retention and employee engagement.

  • Episode 3: round pegs in dodecahedronal roles. Appropriate and inappropriate people.

    Or appropriate and inappropriate people. Process expert Kirsten Gibbs and James Crawley of JCM advisors discuss how to decide who really are the right people for your business to employ.

  • Episode 2: Memory, emotion and evolution. What makes a good Process?

    Process geek Kirsten Gibbs talks to talent specialist James Crawley of RCM Advisors, on what makes a good process and why good processes don’t always get adopted.

  • Episode 1: Building plans, scores and stage directions.

    Why you need process even if you have good people.

    Process expert Kirsten Gibbs talks to talent specialist James Crawley of RCM Advisors, on why people supported by process is the foundation of sustainable business growth.