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Improve Process

  • Software error
    By Kirsten Gibbs on September 16, 2020

    Human solution.

    Software error
  • Rules, interpretation, performance.
    By Kirsten Gibbs on September 7, 2020

    The score is the beginning, not the end.

    Rules, interpretation, performance.
  • Stage Management
    By Kirsten Gibbs on August 25, 2020

    All work is joint work.

    Stage Management
  • One size fits no-one
    By Kirsten Gibbs on August 20, 2020

    Adjustable is far better than average.

    One size fits no-one
  • Advance notice
    By Kirsten Gibbs on August 17, 2020

    Just dropping this out there...

    Advance notice
  • Automate Drudgery
    By Kirsten Gibbs on August 10, 2020

    But make sure you never let it hide the human.

    Automate Drudgery
  • Planning for Serendipity
    By Kirsten Gibbs on August 7, 2020

    How to find what you're not looking for.

    Planning for Serendipity
  • Problem-solving
    By Kirsten Gibbs on July 31, 2020

    When one door closes...

    Problem-solving
  • Flipping
    By Kirsten Gibbs on July 17, 2020

    What if you flipped the order you do things in? Who would benefit?

    Flipping
  • The best way to learn
    By Kirsten Gibbs on May 21, 2020

    is to teach.

    The best way to learn
  • Process vs People
    By Kirsten Gibbs on April 16, 2020

    What could your people be doing if they weren't reinventing the wheel?

    Process vs People
  • Connecting
    By Kirsten Gibbs on April 15, 2020

    It's what humans do.

    Connecting
  • Managing blind
    By Kirsten Gibbs on April 3, 2020

    How do you know if someone's doing a good job when you can't see them doing it?

    Managing blind
  • Going with the grain
    By Kirsten Gibbs on March 30, 2020

    The technology changes, but people stay the same.

    Going with the grain
  • Learning together – online
    By Kirsten Gibbs on March 20, 2020

    Some ideas for you and your team

    Learning together – online
  • Out of touch
    By Kirsten Gibbs on March 9, 2020

    Out of mind. Not out of your mind.

    Out of touch
  • Measuring doughnuts
    By Kirsten Gibbs on February 17, 2020

    Could this be what we track every day?

    Measuring doughnuts
  • Triage
    By Kirsten Gibbs on February 5, 2020

    Prioritising on the fly.

    Triage
  • Playing with change
    By Kirsten Gibbs on January 30, 2020

    Take the pressure off.

    Playing with change
  • Step-wise
    By Kirsten Gibbs on January 17, 2020

    Gradually, systematically, not necessarily evenly.

    Step-wise
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