Keep Promise

  • Beyond interpretation
    Beyond interpretation
    By Kirsten Gibbs on May 26, 2020
    Experimentation. Exploration.
  • Working hours
    Working hours
    By Kirsten Gibbs on May 20, 2020
    The key to a happy and productive workforce?
  • What is simplicity?
    What is simplicity?
    By Kirsten Gibbs on May 6, 2020
    "A core set of values that pervade everything you do."
  • The Basics
    The Basics
    By Kirsten Gibbs on April 20, 2020
    The least we expect. More than we usually get.
  • Opportunity wasted
    Opportunity wasted
    By Kirsten Gibbs on February 11, 2020
    Remember to include customer experience in your automation.
  • Keep your Promise better
    Keep your Promise better
    By Kirsten Gibbs on January 16, 2020
    Where to start?
  • Recognition
    Recognition
    By Kirsten Gibbs on January 10, 2020
    What is it that makes Keith Brymer Jones cry?
  • To err is human
    To err is human
    By Kirsten Gibbs on January 9, 2020
    But can you make your mistakes work for you?
  • Gimmicks
    Gimmicks
    By Kirsten Gibbs on January 8, 2020
    Delight must be consistent with your Promise.
  • Generosity
    Generosity
    By Kirsten Gibbs on January 7, 2020
    Transcending the transaction.
  • Gifts
    Gifts
    By Kirsten Gibbs on January 6, 2020
    "For you, with love from me."
  • Generosity
    Generosity
    By Kirsten Gibbs on November 15, 2019
    It's not expensive.
  • Uniqueness
    Uniqueness
    By Kirsten Gibbs on November 14, 2019
    Nurture it, on purpose.
  • Orchestration
    Orchestration
    By Kirsten Gibbs on November 12, 2019
    How to divide a symphony
  • Staying in tune
    Staying in tune
    By Kirsten Gibbs on November 11, 2019
    Dissonance undermines trust
  • Nobody expects
    Nobody expects
    By Kirsten Gibbs on December 4, 2018
  • Keep it real
    Keep it real
    By Kirsten Gibbs on December 3, 2018
  • Getting off on the right foot…
    Getting off on the right foot…
    By Kirsten Gibbs on November 30, 2018
  • Develop your memory
    Develop your memory
    By Kirsten Gibbs on November 29, 2018
  • Paying is part of the experience
    Paying is part of the experience
    By Kirsten Gibbs on November 26, 2018