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Scaleability

  • Why I do what I do
    By Kirsten Gibbs on May 26, 2023
    Why I do what I do
  • Good profit, bad profit
    By Kirsten Gibbs on May 25, 2023
    Good profit, bad profit
  • A self-managing system
    By Kirsten Gibbs on May 24, 2023
    A self-managing system
  • The point about a Score
    By Kirsten Gibbs on May 19, 2023
    The point about a Score
  • Why create a Customer Experience Score?
    By Kirsten Gibbs on May 18, 2023
    Why create a Customer Experience Score?
  • Keeping it simple
    By Kirsten Gibbs on May 16, 2023
    Keeping it simple
  • Roles
    By Kirsten Gibbs on May 10, 2023
    Roles
  • Dancing with chaos
    By Kirsten Gibbs on May 9, 2023
    Dancing with chaos
  • Order with feeling
    By Kirsten Gibbs on May 2, 2023
    Order with feeling
  • Unicorns
    By Kirsten Gibbs on April 25, 2023
    Unicorns
  • Adjusting the system 1 – Props
    By Kirsten Gibbs on April 24, 2023
    Adjusting the system 1 – Props
  • Employee Ownership
    By Kirsten Gibbs on April 21, 2023
    Employee Ownership
  • Extrapolating consequences
    By Kirsten Gibbs on April 20, 2023
    Extrapolating consequences
  • What do you do with all that feedback?
    By Kirsten Gibbs on April 19, 2023
    What do you do with all that feedback?
  • Sellers beware
    By Kirsten Gibbs on April 13, 2023
    Sellers beware
  • The best of both worlds
    By Kirsten Gibbs on April 11, 2023
    The best of both worlds
  • Rigidity is the wrong tool for dealing with uncertainty
    By Kirsten Gibbs on April 5, 2023
    Rigidity is the wrong tool for dealing with uncertainty
  • What if…
    By Kirsten Gibbs on March 24, 2023
    What if…
  • Lottery
    By Kirsten Gibbs on March 15, 2023
    Lottery
  • Giant leap
    By Kirsten Gibbs on March 8, 2023
    Giant leap
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